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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Audit the change
   • Determine an audit period or cycle
   • Agree measures and indicators for the improvement
   • Measure performance at agreed times using agreed measures
   • Investigate causes of under-performance
   • Take corrective action to improve performance
   • Re-audit the improvement on an agreed basis
2. Examine previous improvements
   • Identify impact of previous process improvements to systems, equipment, operations or products in work area
3. Identify previous improvements that have not met objectives
4. Ensure corrective actions are implemented
   • Identify corrective actions that can be taken on process improvements that have not met objectives
5. Liaise with relevant people associated with the anticipated corrective action
6. Obtain any required approvals
7. Arrange for the supply of resources
8. Check impacts of corrective action on work health and safety (WHS), quality and environmental systems in work area and take action in accordance with procedures
9. Check that self and others in team or work area have required skills for corrective actions
10. Monitor implementation of corrective action
11. Make required adjustments
12. Verify systems support improvement
    • Verify procedures reflect improvements
13. Check that training and assessment activities in team or work area reflect improvements
14. Liaise with relevant people to ensure their support of the new or modified system/s
    • Determine an audit period or cycle
15. Agree measures and indicators for the improvement
16. Measure performance at agreed times using agreed measures
17. Investigate causes of under-performance
18. Take corrective action to improve performance
19. Re-audit the improvement on an agreed basis